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As a Software as a Service (SaaS) startup, your business success relies heavily on customer satisfaction and retention. Customer Success (CS) is a pivotal area that can directly impact your company's growth and profitability. By tracking the right metrics, you can identify areas for improvement, optimize your customer journey, and boost your retention rates.

Ask any startup founder about the most challenging and exciting milestones they have accomplished, and most would answer that they are securing funding. The challenge isn't just to pitch your team and idea; it's about convincing investors that your business is risk-free. We have helped startups secure the funding they need, and we know exactly what investors want to hear and see. Let's break down what investors look for when deciding whether to fund your venture.

Pitch your ideas, share your vision with a room full of your peers, and gain valuable feedback and potential investment. With that in mind, we put together this guide to help you put your best foot forward.